Privacy Policy

We respect your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services or visit our website.
 

We may collect the following types of information from you: contact information such as your name, address, email, and phone number; service details such as pickup and delivery addresses, preferred times, and special instructions; payment information processed securely through our payment partners (we do not store full credit card numbers ourselves); and any information you voluntarily provide when communicating with us (email, forms, text messages, or calls). We also collect basic, anonymous website usage data through cookies or similar technologies to improve our site.
 

We use your information to provide, operate, and improve our laundry pickup and delivery services; schedule pickups, deliveries, and in-home appointments; communicate with you about your orders, promotions, and updates; and comply with legal obligations and protect against fraud or misuse.
 

We do not sell your personal information. We may share limited data only with trusted third parties who help us operate our business (for example, payment processors, logistics providers, or IT support) — and only to the extent necessary to provide our services.
 

You may update your contact information or opt out of marketing emails at any time.
 

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us.